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ONBOARDING AND SUPPORT

Get set up for success — from day one and every day after

Switching to new software shouldn’t feel like a hassle.

With Coworks, you get hands-on onboarding, real human support, and ongoing training — so your space runs smoother without the stress.

Migrate to new coworking software — without hating life

We're sharing some best practices for migrating from no platform, or an existing platform to a new one — or least our migration process here at Coworks, which has been shaped by people just like you.

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Coworks Software Onboarding and Support
Coworks onboarding and support 2 (1)

A seamless transition handled alongside you

Switching space operations software can feel likechanging tires on a moving racecar. But with Coworks, you’re not doing it alone. We take care of the setup, train your team, and make sure everything works the way you need it to.

✅ Concierge onboarding – We have proven tools to move your data, set up your automations, and configure the platform for your space’s unique needs.

✅ Fast and smooth transition – No long, painful setup. We make sure Coworks is running before you start relying on it.

✅ Minimized disruption to your space – Your operations don’t stop just because you’re switching software. We handle the details so your team and members stay focused on what matters.

Real support requests from real Coworks customers!

How hard is it to switch to Coworks?

Not hard at all—we handle the heavy lifting for you. Our team helps move your data, sets up automations, and ensures everything is configured for your space’s needs. We make the transition smooth, with minimal downtime, so you can keep running your space without disruption.

Will my team need extensive training to use Coworks?

Nope! Coworks is designed to be intuitive and easy to use. That said, training is always part of the onboarding process. We provide hands-on training for your entire team, ensuring they feel confident using the system. And as you grow, we’ll train new hires too, so no one is left figuring things out on their own

Does Coworks integrate with my existing tools?

Most likely!

Coworks integrates with essential coworking tools like Salto, Kisi, Doordeck, Brivo, and Avigilom Alta for access control, QuickBooks, Stripe, and Xero for billing and payments, Google Calendar and Microsoft Outlook Calendar for scheduling, and Zapier for automating workflows with thousands of other apps.

If you’re unsure about a specific tool, check out our integrations page.

What if I need help after onboarding?

You’ll never be left on your own. Coworks offers ongoing support from real people—no chatbots, no endless ticket queues. Whether you have a question, need help with a new feature, or want extra training for a new hire, our team is here to assist you at every stage.

How does Coworks help me increase revenue?

Coworks helps you generate more revenue by automating the things that take up your time. With automated billing and payments, you get paid on time, every time. Our self-service room and desk booking system lets members book and pay without you lifting a finger. And with built-in event management and community engagement tools, you can drive more participation and attract new members effortlessly.

Can I manage multiple coworking locations with Coworks?

Yes! Coworks is designed to scale with your space. Whether you have one location or five, you can manage everything from a single platform, with custom settings for each space. Members can book across locations, and you can track analytics and revenue in one plac

How long does it take to get up and running with Coworks?

Most spaces are fully set up within a few weeks, depending on the complexity of their operations. Our onboarding team works with you to ensure everything is configured correctly, your data is transferred, and your team is trained—all at a pace that works for you.

Give yourself the tour then get in touch.

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